Average Score (315 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

315 Ratings

4.8 Average

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  • Loraine-mary A.07-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Justin N.07-21-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    I had a great experience buying a car at Sunnyvale Volkswagen. I worked with Natallia and David to find the right Golf R for me. She even referred me to other VW dealerships that had other variants of the Golf R. At no point did I feel pressured, Natallia went above and beyond and even responded to me while on vacation to put me in touch with David. After some time, one came in with the spec and trim I was looking for and I worked with David to finalize the sale after checking it out.

  • Jesse C.07-19-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Fast and straight forward

  • Weiming C.07-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jacobus S.07-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Caitlin was efficient, friendly, and talked me through the entire process meticulously.

  • Elgin L.07-17-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Riazuddin K.07-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Michael W.07-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Linda L.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Citlally's customer service was beyond my expectation

  • Ran H.07-14-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    David is a pleasure to do business with