TYPE:ServiceMODEL:AtlasYEAR:2025
Average Score (315 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Excellent customer service and communication from Caitlin. At time of pick up, she provided pictures of inspection and walked me to my car.
TYPE:ServiceMODEL:TaosYEAR:2024
The customer service at VW is unbeatable. Their staff goes above and beyond. I am so thankful for Doug and his help with my All vehicle, Absolutely thrilled with my experience at VW Sunnyvale all the time
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2019
I am filling out this survey because the staff member was incredibly helpful and always kind. Without her assistance, I would not have known what was wrong with my car. I am truly grateful for her support.
TYPE:ServiceMODEL:AtlasYEAR:2021
Great service
TYPE:SalesMODEL:ID.4YEAR:2025
It was easy to communicate with my salesperson, Mariana. She was up front with the pricing structure and she made the leasing experience seamless. She was knowledgable with the product and answered all my questions promptly in all communications.
TYPE:SalesMODEL:ID.4YEAR:2025
Salesperson Ziggy was extremely responsive and helpful, as were others during the purchasing process.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2020
Personnel was very helpful and very polite, for sure I will come back.