Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Riazuddin K.07-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Michael W.07-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Linda L.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Citlally's customer service was beyond my expectation

  • Ran H.07-14-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    David is a pleasure to do business with

  • Rufo P.07-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Sean S.07-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Positive first experience with your dealership, from Greg McKendree in Parts to Caitlin in Service. Our prior VW dealership has struggled to provide warranty service on our 2023 ID4, either not having the expertise nor having the warranty parts, and you guys got the job done!

  • Ran H.07-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Edgar P.07-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    DOUG, the employee who attended to me is courteous, knowledgeable and friendly. THANKS for your excellent service.

  • Alma-gloria S.07-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Piyush K.07-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Shuttle service timing could be improved