Average Score (315 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

315 Ratings

4.8 Average

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  • Alan G.08-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The service was impressively thorough, truly going above and beyond what I expected.

  • Martin O.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    great communication, friendliness of staff special shout-out to Caitlin, our service adviser who is always responsive and patient with all the questions we have

  • Beverly L.08-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I enjoyed the non-pressure sales process. Amir was very easy to work with, answered all my questions, and made himself available when I came in.

  • John B.08-09-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The sales person David B and team did a phenomenal job I enjoy coming to this dealership and purchasing vehicles

  • Jeffrey C.08-09-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    I see many people online talking poorly about the buzz design that it's not perfect that it's not this that it's not that. Bottom line is it's working perfectly for me and I really enjoy driving it and everything about it. People that are complaining about it have no clue how to operate it. It's not as bad as the public is saying. Does it have its quirks yes but it's a brand new vehicle and like many of those there will be a few issues in the beginning. But I'm hoping this will be my ID Buzz for many years... And I will embrace everything it does and more!!

  • Ali M.08-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Paul W.08-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Henry Swaiss was a great salesman in his understanding of VW products & finding the right auto to fit my needs and budget.

  • John F.08-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Very good dealer experience, and so far very happy with the car.

  • Robert P.08-05-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Mariana, Frank and the team were very helpful and humble, I felt they truly appreciated our business. Mariana was extremely knowledgeable about the vehicle and helped my wife set everything up. The whole team went out of their way to assist us with our purchase with no pressure.

  • Francisco T.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Catlain was very helpful & answered all my questions