Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Gil M.08-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    excellent service

  • Wingo C.08-15-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    got the job done service manager was good in comms

  • Michael Douglas G.08-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Good communication. Friendly and Knowledgeable

  • Tayo P.08-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great service! Everyone was kind and helpful. Caitlin in particular

  • Alan G.08-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The service was impressively thorough, truly going above and beyond what I expected.

  • Martin O.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    great communication, friendliness of staff special shout-out to Caitlin, our service adviser who is always responsive and patient with all the questions we have

  • Beverly L.08-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I enjoyed the non-pressure sales process. Amir was very easy to work with, answered all my questions, and made himself available when I came in.

  • John B.08-09-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The sales person David B and team did a phenomenal job I enjoy coming to this dealership and purchasing vehicles

  • Jeffrey C.08-09-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    I see many people online talking poorly about the buzz design that it's not perfect that it's not this that it's not that. Bottom line is it's working perfectly for me and I really enjoy driving it and everything about it. People that are complaining about it have no clue how to operate it. It's not as bad as the public is saying. Does it have its quirks yes but it's a brand new vehicle and like many of those there will be a few issues in the beginning. But I'm hoping this will be my ID Buzz for many years... And I will embrace everything it does and more!!

  • Ali M.08-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2019