Average Score (315 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

315 Ratings

4.8 Average

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  • Jean Paul M.11-08-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    When I took my car for service I was approached by NATALLIA RAYINCHICK asking if I was looking for something to replace my 2014 Golf. She was incredibly professional and welcoming. I decided eventually to purchase a new Golf at the dealership and she was instrumental in making the experience as pain free as simple as possible. It is the easiest, fastest most pleasant car transaction I have had in my life.

  • Mohammad I.11-07-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Christian W.11-06-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    It always comes with the person! Natallia was taking care of everything and answered all our questions. Everything worked out well and now we have a new Atlas!

  • Ali M.11-05-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    It was very professional. From the first greeting to the completion of the service

  • Celeste M.11-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Brian K.11-04-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Great customer service

  • Edwin P.11-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Was given the opportunity to stop by and get interior trim replaced and get my car at the end of the day. Received it with the trim badly installed with noticeable gaps where the info/911 buttons are.

  • Luisa M.11-02-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Chun Chieh W.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent service

  • Natallia R.10-31-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023