Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Edwin P.11-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Was given the opportunity to stop by and get interior trim replaced and get my car at the end of the day. Received it with the trim badly installed with noticeable gaps where the info/911 buttons are.

  • Luisa M.11-02-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Chun Chieh W.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent service

  • Natallia R.10-31-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jose R.10-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I received attention in Spanish I am glad

  • Samuel B.10-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Gregory H.10-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Caitlin was amazing! Approachable, articulate, very professional. Great representative of VW Sunnyvale.

  • Eliana F.10-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Caitlin is always so wonderful and welcoming and follows up when she says she will. VW Sunnyvale is very lucky to have such a superb employee who puts customer care first and foremost!

  • Ahmad Ali K.10-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Very professional and timely.

  • Alexander V.10-21-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2020