Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Adnan I.12-17-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    CAITLIN was unmatched!!! Customer service 1-10 she broke the scale for me. She was wonderful, patient attentive, knowledgeable and greeted me with joyful laughter. I will only be servicing my car at Sunnyvale VW from now on only because of Caitlin Perry.

  • Margery A.12-17-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Shailendra S.12-16-2024

    TYPE:SalesMODEL:JettaYEAR:2025

  • Alan G.12-12-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    My VW service was conveniently scheduled, promptly handled, and thoroughly serviced as requested. The service representative (Citlally) handled the service professionally and made the experience worthwhile. A shuttle service was also offered and provided, back home and return to dealership. I plan future VW service to be taken care of by the Sunnyvale VW service department. Thanks !

  • Michael P.12-09-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Good service, done on time, price reasonable.

  • Isidro D.12-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Ali M.12-04-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Husam K.12-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Emily S.12-03-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Beatrice H.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Your team was very welcoming and accommodating in servicing my car promptly during a holiday week.