Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Chang K.01-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The agent was flexible to allow me to take my car in a day earlier than the scheduled day as my 2018 Tiguan went into limp mode two days earlier. I believe VW did an accurate assessment of the issues with the vehicle and some of the repairs were under warranty.

  • Jason H.01-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The recall letters said the service duration will be 4 hours, the service advisor said it may take a few days, it took an entire week and a loaner wasn’t offered early on.

  • Margarete L.01-20-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Very smooth and transparent process. No high pressure sales tactics. Knowledgable sales person.

  • Jim N.01-20-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Venkateswararao N.01-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    DAVID BOUSHEH has made our overall ID.4 Pro purchase experience awesome. The rating of 5 stars reflects David Busheh's prompt response with a quote and recommendations; schedule time for me to come down to Sunnyvale Volkswagen for picking up the car. David has been instrumental and patient in explaining the Id.4 car features to me.

  • Beverly P.01-19-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    looked specifically for a 2025 jetta autobahn manual sunnyvale vw shoes availability. went in took a drive and acquired the vehicle.

  • Sero N.01-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Dhruv S.01-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Terry E.01-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Damoun T.01-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    NA