1025 E. El Camino Real
Sunnyvale, CA 94087
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
Excellent experience. They were able to get me in promptly when having issues with my Car. Great communication and even Great service all the time during my visit ( Doug and all service staff are fantastic Highly recommend!my
TYPE:ServiceMODEL:TiguanYEAR:2019
Customer service by Citlaly is always great!
TYPE:SalesMODEL:ID.4YEAR:2025
Good service, good knowledge on the vehicle, not too pushy
TYPE:ServiceMODEL:ID.4YEAR:2023
Staff behavior and attitude towards customer must be improved. Advisor Doug and Front staft were not helpful at all with dismissive responses. My service advisor did not have time to provide any details or work performed on my car since he was busy chatting with front desk staff Caitlyn.
TYPE:ServiceMODEL:JettaYEAR:2024
They were fast, and very friendly. And I had my non stop barking dog with me. And still got great service. Great place, glad I bought my Jetta there.
TYPE:SalesMODEL:Golf RYEAR:2025
TYPE:ServiceMODEL:Golf RYEAR:2023
TYPE:ServiceMODEL:Golf GTIYEAR:2023
One of engine cover grommets was missing, oil is overfilled. Asked to not wash the car but it was taken to the carwash area, reminded not to wash and was told it's there for vacuum. However it wasn't vacuumed when i received it, with oil stains interior door handle. Hard to trust the service that doesn't pay attention to such details.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:SalesMODEL:ID.4YEAR:2025
Things went very smoothly and I didn’t have to reach out much to the sales for additional questions. Price is very good and I didn’t have to go through all the hassle.