TYPE:ServiceMODEL:AtlasYEAR:2023
Friendly and knowledgeable staff, very clean and comfortable service area/lobby. I appreciated receiving all updates throughout my service. Thanks!
Average Score (323 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Excellent Service!
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Excellent experience and best customer service
TYPE:ServiceMODEL:AtlasYEAR:2024
Natallia and Ziggy provided outstanding service throughout the car-buying process. Natallia guided me through the purchase with professionalism, while Ziggy ensured the car was perfectly prepared for pickup. Their customer service was truly exceptional!
TYPE:SalesMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2024
Caitlin is my favorite. She always gives the best service and answers all of my questions. A very hard worker and kind associate. I come back to get my car worked on constantly because of her.
TYPE:ServiceMODEL:ID.4YEAR:2023
Absolutely fantastic experience. They made it super easy for me to schedule an appointment the day of because I had an urgent bug that prevented me from opening my driver door. I was helped right away upon dropping my car off. Although they ran out of rentals, they had someone pick me up from a local enterprise and cover the cost (minus gas) for me to rent car for the duration it took to resolve my bug. Once my car was done, I dropped my car off at enterprise and then they drove me over back to the service center. Obviously, no one wants to deal with car issues, but Sunnyvale Volkswagen made this experience extremely delightful
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:Golf GTIYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2024
The service person was great. Everyone was considerate and kept me informed and on time! You are all fantastic!