Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Andrea L.03-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Eli A.03-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Amazing service On time and with a smile

  • Lap V.03-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    All the service riders are great! Especially Doug. He gives exceptional customer service.

  • Rosemarie C.03-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Doug did a great job.

  • Akarsh S.03-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Dan G.03-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Citlally, the service agent who helped me, was outstanding. I have been in for service three times since I bought my ID4, and the two times that Citlally helped me were by far the superior experiences.

  • Glenn S.03-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Lori I.03-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Ziggy was so knowledgeable and helpful! She made buying a VW so easy

  • Zhiyan S.03-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Joseph M.03-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019