Average Score (323 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

323 Ratings

4.8 Average

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  • Darlene S.04-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    The people experience was good, but the "fix" on my car broke something else. Super frustrating.

  • Amit S.04-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Ronald L.04-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Sreenivas K.04-27-2025

    TYPE:ServiceMODEL:GolfYEAR:2020

    Good diagnosis of the problem and follow up with emissions warranty

  • Tiefeng S.04-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Danlin L.04-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Everything gles smoothly, from service advisor to shuttle driver, to finish on time.

  • Matthew R.04-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Russell W.04-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Doig was a great person to deal with. There was no pressure to do anything more expensive and it was entirely my decision to replace all four tires when the option was offered.

  • Zechang L.04-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Good experience, good shuttle service, well printed documents.

  • Thomas G.04-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    You were fantastic to deal with! It was easy to set up an appointment, all work was done well and on-time, and my service advisor kept me updated on progress at the times she promised. The price was fantastic too!