TYPE:ServiceMODEL:ID.4YEAR:2022
While Citlaly did everything she could, I still have the problem that the battery does not charge to the extent it used to - I would get around 270 miles at 80% charge, now I only get around 230.
Average Score (323 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2023
Caitlin is absolutely fantastic. She has helped me each time I have needed to service my car, and I appreciate her friendliness and customer support. She is very experienced and knowledgeable! No one wants to have to deal with servicing their car due to the inconvenience of limited transportation, but Sunnyvale VW makes it incredible seamless and easy. From offering a free shuttle home to customers who drop off their car to renting a car for the customer, cost free, if there is a significant issue with your vehicle to where it needs to spend 1+ days at the shop, I cannot reccomend this location enough.
TYPE:ServiceMODEL:TaosYEAR:2024
Caitlyn was great. Fast, professional and thorough.
TYPE:ServiceMODEL:JettaYEAR:2024
Doug is a great customer service rep.
TYPE:ServiceMODEL:ID.4YEAR:2024
Service department was professional, courteous and prompt. It would be nice if the AC on a brand new ID.4 didn't stop working after a few miles.
TYPE:ServiceMODEL:JettaYEAR:2023
I called for an appointment and my appointment was made quickly by Caroline. At the Service center Doug was professional and friendly, meeting me at the door before I even got out of my car. The shuttle service is great, Anthony was efficient and the vehicle was clean. My car was done in the estimated time Doug gave me and returned to me clean.
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2019