TYPE:SalesMODEL:ID.4YEAR:2025
Average Score (315 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
I’ve had the pleasure of working with Citlally several times at the Volkswagen service department, and each experience has been exceptional. She is incredibly thorough, always anticipating even the smallest details to ensure nothing is overlooked. Her communication is clear, prompt, and proactive, which makes the entire service process seamless and stress-free. Citlally consistently goes above and beyond, and her professionalism and attention to detail truly set her apart.
TYPE:ServiceMODEL:ID.4YEAR:2023
Courteous clerk, detailed explanation of repairs, punctual, clean car on delivery
TYPE:ServiceMODEL:Golf GTIYEAR:2023
TYPE:SalesMODEL:TiguanYEAR:2024
VW If you’re looking to buy a VW, look no further than Sunnyvale Volkswagen. Who likes shopping for a car? No one! I had a horrible experience at Capitol VW and was about to give up on getting a VW. I went to a Jeep dealership that was ok, but I wasn’t sold on the vehicles they had. I really wanted to Tiguan but didn’t want to go back to Capitol VW. Enter, Sunnyvale Volkswagen! They made the experience so easy! They had the car I wanted, I test drove it, easy-peasy, and then the rest of the process was easy! I’d sat I was there about an hour and a half, start to finish. The people I encountered were all amazing! Marina was wonderful! It was also a breath of fresh air, as a woman, to work with another woman. I did not, at any time, feel like someone was trying to take advantage of me or “trick” me. KC was great, explained everything well. The finance guy was so kind and so smiley! I feel like I may be a VW girl for life because of how easy it was to do everything at Sunnyvale VW. It drives great and I love all the features! And, as a side note, I absolutely love my new car! If you’re looking for a car with no hassle, I highly recommend Sunnyvale VW!
TYPE:ServiceMODEL:TaosYEAR:2024
Citlally was a pleasure to work with. She communicated frequently on the status of my vehicle plus advised me to bring it in for a recall on the rear brakes.
TYPE:SalesMODEL:ID.4YEAR:2025
Well run dealership. Quite busy so a bit of waiting was expected.
TYPE:ServiceMODEL:ID.4YEAR:2024
TYPE:SalesMODEL:AtlasYEAR:2025