Average Score (315 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

315 Ratings

4.8 Average

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  • Zoltan B.06-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Majid B.06-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Julio Alberto R.06-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Ofir S.06-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent quick service and great communication

  • Zeke L.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    My Atlas was repaired across all points and delivered cleaned.

  • Lily S.06-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • William D.06-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    VW sent me to this dealership after I couldn't get Boardwalk VW to service my recalls on a timely basis. I had been waiting over 6 months for them to "get the parts". They were friendly, courteous and got the recalls done in one day. This is my new dealership!!

  • Prabin B.06-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Everything went smooth as expected. Natallia helped me throughout the buying process. Mr. Sacar Bazgain explained in detailed about my cost, payment plan, maintenance for the ca, etc. Overall, it was great conducting business with the VW Sunnyvale team.

  • Chon-wa C.06-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Mariana was very helpful to assist us showing what we are looking for. She is pushing to specific car model but allow to select what we want and provided us advices based on our needs. Also the leasing process is very smooth and helped us leasing the car same day we decide the car. Overall very great experience. Thanks Mariana and VW Sunnyvale staffs.

  • Yelin D.06-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018