TYPE:ServiceMODEL:ID.4YEAR:2022
Average Score (315 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Positive first experience with your dealership, from Greg McKendree in Parts to Caitlin in Service. Our prior VW dealership has struggled to provide warranty service on our 2023 ID4, either not having the expertise nor having the warranty parts, and you guys got the job done!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2023
DOUG, the employee who attended to me is courteous, knowledgeable and friendly. THANKS for your excellent service.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:ID.4YEAR:2023
Shuttle service timing could be improved
TYPE:SalesMODEL:ID.4YEAR:2024
Outstanding and supportive team. Explained everything to me. I was new to EV.
TYPE:ServiceMODEL:ID.4YEAR:2022
Great service team and Shuttle driver. They worked around my schedule for pick up/ drop off. Recommended others services that were in my warranty to be included in the service for the day.
TYPE:ServiceMODEL:TaosYEAR:2024
Service was prompt and Citlally even had the vehicle washed.
TYPE:SalesMODEL:ID. BuzzYEAR:2025